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Mar
5
Adobe Connect Scheduled Maintenance - March 5 at 7:00am (Completed)
Posted by Adam Smeets on 05 March 2014 07:08 AM

Minor Adobe Connect maintenance is performed each Saturday and generally does not require any offline time where the system is unavailable. We will be performing a series of updates based on Adobe’s software releases that required a number of restarts of our Connect environment. To ensure a smooth update process, we took the Adobe Connect system offline on Wednesday, March 5, 2014 from 7:00am to 9:00am.

As a result, Adobe Connect resources, recordings, meeting rooms and Adobe Connect online training will not be available during this time. Any content, meeting rooms, recordings, training and/or resources will be available after these updates were applied.

On behalf of ITS, we appreciate your patience and understanding as we apply these updates during our maintenance window.


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Feb
8
Register for the ITS Tech Day Conference - March 13, 2014
Posted by Adam Smeets on 08 February 2014 09:53 PM

The Information Technology Services (ITS) Tech Conference is a semi-annual event dedicated to the learning, networking, and sharing content and ideas around information technologies, resources, and services at Loyola University Chicago and beyond. Participants can select from multiple sessions throughout the day to learn about technology, share information with others, participate in hands-on lab sessions and make new connections.

Students, faculty, and staff are invited to learn, network, and share. For more information about the ITS Tech Conference, please visit the Conference website at luc.edu/its/techday.shtml, e-mail techday@luc.edu or click here to register for the Conference.

The Spring conference program will be organized around personal technologies and productivity with technology. While the main themes of the conference are learning, networking, and sharing, we have identified these more specific areas of interest:

  • Access to Data
  • Security
  • Productivity Tools
  • Devices (Mobile, Tablets and Beyond)

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Jan
28
Equipment Loan Program Scheduled Maintenance - January 28 at 9:15am
Posted by Adam Smeets on 28 January 2014 08:38 AM

The Equipment Loan Program and Reservation System (https://equipmentloan.luc.edu) will be undergoing scheduled maintenance on Tuesday, January 28, 2014 at 9:15am. This maintenance will be completed by 9:30am. We appreciate your patience and understanding as we complete this scheduled maintenance window. If you have any questions or need further assistance, please don't hesitate to contact a member of the Digital Media Services team by visiting one of our service locations, contacting us at 773-508-8029 or by emailing us at digitalmediaservices@luc.edu.


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Jan
24
Adobe Connect Scheduled Maintenance - January 25 at 7:00am (Completed)
Posted by Adam Smeets on 24 January 2014 09:34 AM

Minor Adobe Connect maintenance is performed each Saturday and generally does not require any offline time where the system is unavailable. We performed a series of updates based on Adobe’s software releases that required a number of restarts of our Connect environment. To ensure a smooth update process, we took the Adobe Connect system offline on Saturday, January 25, 2014 from 7:00am to 11:45am.

As a result, Adobe Connect resources, recordings, meeting rooms and Adobe Connect online training were not be available during this time. Any content, meeting rooms, recordings, training and/or resources are now available after these updates were applied.

On behalf of ITS, we appreciate your patience and understanding as we apply these updates during our maintenance window.


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Jan
13
Looking to print in our labs and can't find your printing funds?
Posted by Adam Smeets on 13 January 2014 08:23 AM

Printing funds are only available after class registration closes. All Loyola students will receive $3.50 of Uniprint Funds on their Loyola IDs for printing; however, this will not be added to your Loyola ID card until after class registration closes. In the meantime, as you need to print (schedules, syllabi, etc.), you are welcome to use "Add Rambler Bucks" online through the Campus Card office's website or visit a nearby VTS machine to add cash to your ID card.


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Jan
13
Reservation System Updates (Completed)
Posted by Adam Smeets on 13 January 2014 08:22 AM

Digital Media Services has been hard at work over the winter break updating and improving the Reservation System. The following updates were made to the Reservation System and we look forward to a great Spring 2014 semester:

  • Streamlined Editing/Deleting Existing Reservations
    You can now "jump" to an existing reservation by clicking on the reservation number in the "Other Reservations" box. Previously, you needed to log out of the Reservation System to make changes to an existing reservation.
  • Updated our Templates for Easier Navigation
    Among other visual changes, we shuffled around the blocks for adding equipment/rooms to make it easier to navigate the reservation process. Also, when you scroll down in a page, a "Return to the top of the page" link appears in the lower right hand corner of the screen. Click this and you will be magically transported to the top of the screen.
  • Images and Equipment Descriptions Added
    Unsure of a specific piece of equipment or a room type? We're here to help! We updated our equipment items with photographs and descriptions so that you can visually identify the equipment prior to reservation. Soon we'll be adding the PDF user guides and manuals to the System as well!
  • Categories Reorganized and Streamlined
    We understand that there were a number of "levels" in our equipment types and we've streamlined the categories to make it quicker and easier to find what you're looking for.
  • Browser Timeout
    Your security is important to us. We've added a timeout to the Reservation System to automatically log you out if no activity (mouse or keyboard) is detected on the site after 7 minutes. Don't worry, though, you'll have 5 minutes to cancel the process and continue working on the page if you return from inactivity.

Reservations for the Spring 2014 semester are now available, so click here to make a reservation today!


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