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Knowledgebase : Adobe Connect > Adobe Connect Diagnostic Test
   

No other steps are necessary. Although you may see a "Send Results" button, sending results is not required. If all 4 test results return green checkmarks indicating successful tests (FlashPlayer version, Connection test, Connection speed, and latest Adob...
Flash is currently required in order to utilize all features of the Adobe Connect environment. If this test fails, download the latest version of Adobe Flash Player [https://get.adobe.com/flashplayer/] from Adobe directly. Adobe may prompt if you wish t...
The Adobe Connect Add-in Test will test if your browser has the required add-in required to utilize screen sharing capabilities. As a standard participant or attendee, this is typically not a pre-requisite that must be installed in order to utilize Adobe ...
Your connection speed is critical for a quality experience and connection as Adobe Connect has the ability to stream multiple video and audio sources, share screens and other media through the variety of pods available. If this test fails and returns "_Ad...
The Adobe Connect Connection Test will test the connection to the Connect Server. You may see an error stating "_ERROR: FMS Server did not return correctly!_" This will typically occur when firewall or anti-virus settings on your workstation are blocking ...